Privacy Policy

At perforia.shop (B J ENTERPRISE), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase from our website.

1. Business Information

Business Name: perforia.shop (B J ENTERPRISE)
Managed By: KATHROTIYA BHAUTIK JAYANTIBHAI
GSTIN: 24KRAPK3835G1ZT

Address:
SHOP NO-G/14, SHREENATHJI ICON,
UTRAN ROAD, OPP. UTRAN POWER HOUSE GATE,
UTRAN, SURAT, GUJARAT - 394105, INDIA

Phone: 9725846553
Email: help.perforia@outlook.com

2. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

Full name
Mobile number
Email address
Billing address
Shipping/delivery address
Order details
Payment and transaction information
Information provided when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information and website usage information.

3. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange delivery of products
Provide order and shipping updates
Process returns, refunds and cancellations
Respond to customer support requests
Prevent fraudulent or unauthorized transactions
Improve our products, website and services
Comply with applicable legal, tax and regulatory requirements
Communicate with you regarding your orders and services

4. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

We do not intentionally store your complete debit card, credit card, CVV, UPI PIN or other sensitive payment credentials on our own systems.

Payment information should be entered only through the secure payment interface provided by the applicable payment service provider.

5. Sharing of Information

We may share necessary customer information with trusted third parties when required to provide our services, including:

Shopify and website service providers
Payment gateway and payment service providers
Courier and logistics companies
Technology and hosting service providers
Service providers assisting us with business operations
Government authorities or law-enforcement agencies where legally required

We do not sell your personal information to third parties for their independent marketing purposes.

6. Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Improve website performance
Understand website usage
Provide relevant website functionality

Shopify and other third-party service providers may also use cookies and similar technologies in connection with their services.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information.

8. Data Retention

We may retain customer information for as long as reasonably necessary for:

Processing orders
Customer support
Accounting and tax records
Refunds and returns
Resolving disputes
Preventing fraud
Meeting legal and regulatory obligations

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Third-Party Services

Our website may contain or use services provided by third parties, including Shopify, payment providers, courier companies, analytics providers and other service providers.

These third parties may process information according to their own privacy policies and applicable terms.

10. Customer Rights and Requests

If you have questions about the personal information we hold about you, or if you wish to request correction or other assistance regarding your personal information, you may contact us.

Email: help.perforia@outlook.com
Phone: 9725846553

We will review and respond to requests in accordance with applicable laws and regulations.

11. Children's Privacy

Our website is not intentionally directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.